These Terms & Conditions govern your use of pawcowo.com and your purchase of products from PETCOMFORTWORLD LTD (“we”, “us”, “our”). By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before using our services.
Our website is intended for customers based in the United Kingdom who are at least 18 years old and legally capable of entering into a binding contract. By placing an order, you confirm that you meet these requirements and that all information you provide is accurate and complete.
All products and prices displayed on pawcowo.com are subject to availability and may be changed or withdrawn at any time. An order is considered an offer to purchase. A contract is formed only when we accept your order and send you an order confirmation email. We reserve the right to decline or cancel any order, for example in cases of suspected fraud, pricing errors, or where we cannot fulfil the order.
Prices are shown in GBP and include applicable UK taxes where required. Delivery charges, if any, will be clearly displayed at checkout before you confirm your order. You are responsible for ensuring that the delivery address details provided are correct and complete.
We currently accept payments only through Amazon Pay. When you choose Amazon Pay at checkout, you will be redirected to Amazon’s secure payment environment, and your use of Amazon Pay is subject to Amazon’s own terms and policies. We do not have access to your full payment card data.
We aim to describe our products, including pet toys, beds and accessories, as accurately as possible. However, minor variations in colour, size, or design may occur. Our products are intended only for cats and dogs and must be used under appropriate supervision and in accordance with any safety instructions provided.
Nothing in these terms limits or excludes any rights you have under UK consumer law. If a product is faulty, misdescribed, or not fit for purpose, you may be entitled to a repair, replacement, or refund. Please refer to our Refund and Returns Policy for more details on how to proceed.
You agree not to misuse our website or services, including by attempting unauthorised access, interfering with security features, or using our site for fraudulent or unlawful purposes. We may suspend or terminate access where we reasonably believe these terms have been breached.
These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising in connection with your use of the website or purchase of products will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these terms, please contact us at [email protected] or +44 7376 530716 before placing your order.